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Value Stream Management for the Lean Office

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en Limba Engleză Mixed media product – 20 Feb 2003
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

BONUS CD! Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
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Specificații

ISBN-13: 9781563272462
ISBN-10: 1563272466
Pagini: 171
Ilustrații: Illustrations
Dimensiuni: 216 x 279 x 13 mm
Greutate: 0.54 kg
Ediția: 1
Editura: PRODUCTIVITY PR INC
Locul publicării: New York, NY, United States