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Top Business Psychology Models – 50 Transforming Ideas for Leaders, Consultants and Coaches

Autor Stefan Cantore, Jonathan Passmore
en Limba Engleză Paperback – 3 iul 2012

Within Industrial and Organizational Psychology, there are several models that coaches can use to help individuals to understand human behavior, emotions and cognition at work. Top Business Psychology Models is a quick, accessible overview to the fundamental theories and frameworks that can help explain ideas such as how to develop self-awareness, how to cope with change, how to deal with difficult people at work and what behaviors improve team performance.

Each model is presented in a short and crisply written summary, which could be easily converted into materials for use in training or coaching. Clear, succinct and well referenced chapters also offer routes into accessing further information.

Free of academic jargon, Top Business Psychology Models explains all the main theories and models used by psychologists, giving coaches, trainers and project leaders all the essential information to immediately implement business and positive psychology techniques in an organization. 

More details about the ideas in the book and some additional material on the authors' website: www.mondayspsychologists.co.uk
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Specificații

ISBN-13: 9780749464653
ISBN-10: 0749464658
Pagini: 224
Dimensiuni: 156 x 233 x 26 mm
Greutate: 0.35 kg
Editura: Kogan Page

Cuprins


Acknowledgements
About the authors
Foreword by Professor Eduardo Salas
Introduction

Part One: The individual at work

01 What makes people do things?
Maslow’s hierarchy of needs
02 How can we become more engaged with work?
Flow
03 How can people develop their self-awareness?
Mindfulness
04 Helping others to set goals
The GROW model
05 How can people learn to become more optimistic?
Learned optimism
06 Why did they do that?
Attribution theory
07 How can we make sense of who we are?
Personality trait and type theory
08 How does psychological testing work?
Psychometrics
09 How do we think about others thinking?
Theory of mind and emotional intelligence
10 How can we manage our negative thinking?
Cognitive behavioural model
11 How can job performance be accurately and fairly assessed?
Behaviourally anchored rating scales (BARS)
12 How do people cope with change?
Phases of change models
13 How do we understand different types of people?
Myers–Briggs Type Indicator (MBTI)
14 How do we know if someone is telling us a lie?
Facial displays
15 How can people understand and build on their strengths?
Values in Action Inventory of Strengths (VIA-IS)
16 What can employers do to improve the mood and commitment of their staff?
Psychological capital
17 How to help people cope well with change
Three phases of transition
18 Where does motivation come from?
Self-determination theory
19 How can we rely on psychometric tests?
Reliability and validity
20 How can people change their behaviours?
Transtheoretical Model of Change
21 How do people positively handle trauma?
Post-traumatic growth theory
22 How can people develop their capacity to cope with adversity?
Resilience 91

Part Two: Team effort

23 Do people work harder if you give them more attention?
The Hawthorne effect
24 Do the assumptions that managers have about people affect how they do their work?
Theory X and Theory Y
25 Do groups always make the best decisions?
Groupthink
26 What behaviours improve team performance?
Belbin team roles
27 Does an attractive communicator influence our decision making?
Attractiveness theory
28 How to use goal setting to enhance performance
Goal-setting theory
29 Why do people obey authority figures even when they are being asked to do something they know is wrong?
Obedience to authority theory
30 How can you select the best candidate at an interview?
Behavioural interviewing
31 How do people make up our minds?
Majority and minority influence
32 How can we positively help people and teams change?
The Skilled Helper Model
33 How does shift work impact on how well people do their work?
Circadian rhythms and performance at work
34 How do groups develop to become effective?
Tuckman’s group development
35 How can you ensure everyone makes a fair contribution to team goals?
Social loafing theory
36 How do you get good outcomes for both sides in a negotiation?
Best alternative to a negotiated agreement (BATNA)
37 How do I make decisions in a complex world?
Cynefin complexity model
38 How can we specify the behaviours required to perform a task well?
Critical incident technique

Part Three: Organizations

39 How useful are positive emotions?
Broaden-and-build theory of positive emotions
40 What can organizations do to transform the way they think and act?
Appreciative inquiry
41 How do people’s expectations of their employers affect the way they work?
Psychological contract
42 What can you do to make training a good investment?
Social learning theory
43 How do I take account of the forces for and against change?
Force field analysis
44 How can you make a workplace fair?
Organizational justice
45 How do you tackle difficult people at work?
Managing difficult people
46 How do people really make decisions?
The bounded rationality model of decision making
47 How can good conversations change organizations?
Conversational approaches to change
48 How can metaphors help managers change their organizations?
Organizational metaphors
49 How can you make work less stressful?
The vitamin model of stress
50 What can we do to make our writing more readable?
FOG Index of Readability

Recenzii

"[A]n excellent and practical guide in business and positive psychology, with inspirational ideas that can be quickly understood and implemented." --Cella Payne, Director, Zest4Development Ltd.

"[K]ey concepts clearly and snappily presented." -- Professor Binna Kandola, Senior Partner, Pearn Kandola

"A highly informative and concisely written resource combining depth of insight with plenty of practical application for busy professionals and students of management alike." --David E. Gray, Professor of Management Learning, Surrey Business School, University of Surrey

From the Foreword:

"We live in an ever complex, global and diverse organizational world where to remain competitive, organizations need to use and apply tools...that help them understand their human capital...That is the motivation behind this volume -- to provide leaders, HR executives, managers and coaches with a practical translation of the most impactful theories and models of human behavior published in organizational science." 
                            -- Eduardo Salas, Ph.D. Department of Psychology, University of Central Florida

Notă biografică


Jonathan Passmore
is an occupational psychologist and a coaching supervisor. He has wide business consulting experience, having worked for PricewaterhouseCoopers, IBM Business Consulting and OPM, and as a chief executive and company chairman in the sports leisure sector. He is based at the School of Psychology, University of East London, and is Director for the Coaching and Coaching Psychology programs. He is the author of several books and editor of Excellence in Coaching and Psychometrics in Coaching.

Stefan Cantore is a consultant in the areas of leadership and management development, with a focus on teaching leaders and organizations to use conversation as a process for change. He is also the co author of Appreciative Inquiry for Change Management with Jonathan Passmore and Sarah Lewis (published by Kogan Page).

Descriere

This is a quick, accessible overview to the fundamental theories and frameworks of industrial and organizational psychology that can help explain ideas such as how to develop self-awareness, how to cope with change, and what behaviors improve team performance.