The ROI of Human Capital: Measuring the Economic Value of Employee Performance
Autor Jac Fitz-Enzen Limba Engleză Hardback – mar 2009
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Specificații
ISBN-13: 9780814413326
ISBN-10: 0814413323
Pagini: 336
Ilustrații: Illustrations
Dimensiuni: 165 x 234 x 29 mm
Greutate: 0.59 kg
Ediția:2 Rev ed.
Editura: McGraw-Hill Education LLC
Colecția Amacom
Locul publicării:United Kingdom
ISBN-10: 0814413323
Pagini: 336
Ilustrații: Illustrations
Dimensiuni: 165 x 234 x 29 mm
Greutate: 0.59 kg
Ediția:2 Rev ed.
Editura: McGraw-Hill Education LLC
Colecția Amacom
Locul publicării:United Kingdom
Cuprins
CONTENTS
PREFACE TO THE SECOND EDITION
PREFACE TO THE FIRST EDITION
CHAPTER 1: Human
Leverage
CHAPTER 2: How
to Measure Human Capital’s Contribution to Enterprise Goals
CHAPTER 3: How
to Measure Human Capital’s Impact on Processes
CHAPTER 4: How
to Measure Human Resources’ Value Added
CHAPTER 5: End-to-End
Human Capital Value Reports
CHAPTER 6: Human
Capital Analytics: The Leading Edge of Measurement
CHAPTER 7: Predictive
Analytics: Leading Indicators and Intangible Metrics
CHAPTER 8: How
to Measure and Value Improvement Initiatives Results
CHAPTER 9: Outsourcing:
A New Operating Model?
CHAPTER 10: How
to Change the Game
CHAPTER 11: Eleven
Principles, Seven Skills, and Five Metrics
INDEX
Textul de pe ultima copertă
The ROI of Human Capital has long been the most trusted book available on measuring the value of one’s employees. Drawing on years of research by the prestigious Saratoga Institute, this up-to-date second edition provides all-new metrics along with a thorough methodology for quantifying the contribution of human capital to corporate profit. This is the one guide you need to determine how to invest most effectively in your organization’s most valuable resource: its people.
Praise for the First Edition of The ROI of Human Capital:
“Well worth reading by more than the HR crowd. Solid business wisdom that allows for humanity and humor.” — Booklist
“Essential reading for professionals, this book culminates years of quantitative and qualitative research, providing a breakthrough methodology for measuring the bottom-line impact of employee performance. . . . This well-written and authoritative guide is highly recommended for university and professional collections.”
— Choice
“The ROI of Human Capital is an ambitious venture into the world of employee performance measurement and improvement in economic value terms . . . a roadmap for fundamental examination, assessment and strengthening of multi-faceted human performance.” — Canadian HR Reporter
“Fitz-enz brilliantly summarizes the key points of the basic measurement system. These brief comments can only begin to suggest the scope and depth of his eloquent and compelling analysis of an immensely complicated subject.”
— American Chamber of Commerce Executives
“An important new business book . . . The ROI of Human Capital will serve as an excellent reference and guidebook for HR professionals and business leaders, especially CEOs and CFOs, who need to understand how HR contributes to their bottom line. It can serve as a roadmap for HR professionals who want to plan their organizational strategy in a way that will be embraced by the executive team. This work will be invaluable as a framework for executive dialog on HR issues.”
— HR Magazine
Praise for the First Edition of The ROI of Human Capital:
“Well worth reading by more than the HR crowd. Solid business wisdom that allows for humanity and humor.” — Booklist
“Essential reading for professionals, this book culminates years of quantitative and qualitative research, providing a breakthrough methodology for measuring the bottom-line impact of employee performance. . . . This well-written and authoritative guide is highly recommended for university and professional collections.”
— Choice
“The ROI of Human Capital is an ambitious venture into the world of employee performance measurement and improvement in economic value terms . . . a roadmap for fundamental examination, assessment and strengthening of multi-faceted human performance.” — Canadian HR Reporter
“Fitz-enz brilliantly summarizes the key points of the basic measurement system. These brief comments can only begin to suggest the scope and depth of his eloquent and compelling analysis of an immensely complicated subject.”
— American Chamber of Commerce Executives
“An important new business book . . . The ROI of Human Capital will serve as an excellent reference and guidebook for HR professionals and business leaders, especially CEOs and CFOs, who need to understand how HR contributes to their bottom line. It can serve as a roadmap for HR professionals who want to plan their organizational strategy in a way that will be embraced by the executive team. This work will be invaluable as a framework for executive dialog on HR issues.”
— HR Magazine
Notă biografică
Jac Fitz-Enz has been called “the father of human performance benchmarking.” He is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source.