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The Customer Success Professional′s Handbook: How to Thrive in One of the World′s Fastest Growing Careers—While Driving Growth For Your Company (Best Business Books of 2020)

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Notă GoodReads:
en Limba Engleză Hardback – 19 Mar 2020

This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the Customer Success imperative, there is no authoritative manual for how an aspiring CSM can develop their skills and proficiency to be more employable and grow in their careers. The other side of the coin is also true - managers don't have clear guidance for how to hire a stellar CSM and how to mentor them throughout their career. This book aims to address those gaps.

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ISBN-13: 9781119624615
ISBN-10: 1119624614
Pagini: 288
Dimensiuni: 154 x 244 x 23 mm
Greutate: 0.48 kg
Editura: Wiley
Seria Best Business Books of 2020

Locul publicării: Hoboken, United States