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The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions

Autor Noah Fleming
en Limba Engleză Paperback – 21 noi 2016
How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business s customer experience by creating buying loops that keep your customers coming back for more.
The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.
You will learn a wide variety of simple but powerfully effective strategies, such as:
  • How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
  • How to use the Butler Secret to achieve results superior to any marketing campaign or promotion you ll ever dream up.
  • Why providing the best customer service isn t enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
  • The Bentley Strategy that will immediately and dramatically increase customer loyalty to your business.
  • And many more proven tactics and strategies."
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    Specificații

    ISBN-13: 9781632650665
    ISBN-10: 1632650665
    Pagini: 272
    Dimensiuni: 152 x 229 x 18 mm
    Greutate: 0.27 kg
    Editura: Career Press