Cantitate/Preț
Produs
Update 23 martie - COVID-19 - Informații privind activitatea Books Express

Service Automation Framework

De (autor)
Notă GoodReads:
en Limba Engleză Hardback – 2017
ServiceAutomationistheconceptofachievingcustomerloyaltybytheuseofautomatedtechnologiesandbuildsuponalargedemographicandsociologicaltrend.Wearetheself-servicegeneration,whoareabletomakeourowndecisions.Theself-servicegenerationisnowadaysusedtosearch,evaluateandpurchaseproductsonlineforanumberofyearsnow.ThisbookwillgiveyoudeepinsightintotheconceptofServiceAutomation,theconceptbywhichyoucanautomatecustomerserviceinyourorganization.IfyouadequatelyapplyServiceAutomationinyourorganization,youwillseebothemployeeandcustomersatisfactionriseandsignificantlyincreasethenumberofpeoplewho'like'yourcompany.TheServiceAutomationFramework(SAF®)hasbeencreatedtofindamethodicalwaytodiscussServiceAutomation.Itoffersasimplisticversionofanyorganization,whichincludesanumberofprocessesthateveryorganizationcanthinkoftosystematicallyenhanceitsService.Aswithanymodel,itisasimplifiedversionofreality,butitstructuresthemindandprovidesuniformterminologywhendiscussingthecontentswithco-workersandcolleagues.Nothingmore,nothingless.Weencourageyoutoadaptandapplythemodelinanywaythatyouseefitandwhichhelpsyouandyourorganization.ThisbookisintendedforanyonewhohaseverexperiencedthatthelevelofServiceinhisorganizationcanbeincreasedandislookingforguidanceonastep-by-stepmodeltoachievethis,whetheryouareanentrepreneur,executive,consultantorworkinthefieldofacademia.
Citește tot Restrânge

Preț: 33368 lei

Puncte Express: 501

Preț estimativ în valută:
6569 7376$ 5929£

Carte disponibilă

Livrare economică 17-22 iulie
Livrare express 10-14 iulie pentru 1759 lei

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9789401800624
ISBN-10: 9401800626
Pagini: 182
Ilustrații: NO
Dimensiuni: 169 x 238 x 15 mm
Greutate: 0.39 kg
Editura: Van Haren Publishing