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Public Sector Management

Autor Norman Flynn
en Limba Engleză Hardback – 22 feb 2007
`Norman Flynn's excellent book has long been the publication of choice as a core text on public management. The new edition continues this tradition and is to be warmly welcomed' - Stephen Osborne, Aston Business School
`Norman Flynn's Public Sector Management has established itself as a definitive source for anyone interested in the changing forms and fortunes of public services. This latest edition continues the high standards of combining comprehensive coverage with critical reflection in a lucid and accessible style.'
John Clarke, Open University
The Fifth Edition of this popular book has been fully revised and updated to include the latest research and comment on changes in public sector management and two new chapters on Public-Private Partnerships and Privatisation and Regulation. Maintaining its highly accessible yet analytical style, this book examines in detail the major management issues of strategy, competition, co-operation and collaboration, service design and delivery, people management, organisational structures, financial management and the management of performance.
This new edition includes extra features to assist students using the book: each chapter will include a new summary-introduction and a list of sources, including reading and weblinks, for students writing assignments. In addition there is a website, which will be updated annually, containing updated sources, updated tables and links to government departments and other sites useful for students.
(The author's own website can be accessed from www.normanflynn.me.uk)
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Specificații

ISBN-13: 9781412929929
ISBN-10: 141292992X
Pagini: 312
Dimensiuni: 195 x 233 x 23 mm
Greutate: 0.72 kg
Ediția:Fifth Edition
Editura: SAGE Publications
Colecția Sage Publications Ltd
Locul publicării:London, United Kingdom

Cuprins

PART ONE
Introduction
The Public Sector in the United Kingdom
Politics and Public Sector
Public Spending
Social Policies and Management
PART TWO:
Introduction
PART TWO A: DIRECTLY MANAGED SERVICES
Managing Performance
Service Design and Customer-Citizen Orientation
Audit and Inspection
Collaboration
PART TWO B: OUTSOURCED SERVICES
Managing through Markets
Managing through Contracts
Privatisation, Regulation and Public-Private Partnerships