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Making Change Work

De (autor) , ,
en Limba Engleză Carte Paperback – 03 May 2016

Underpinned by decades of research and application, "Making Change Work" shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the ROI Institute's established methodology for aligning projects and programmes to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer. It offers a step-by-step process that partners with any business initiative requiring behavioural change, providing the critical link bridging the knowledge and application. At the heart of the methodology is a framework for reflective conversation, ensuring accountability and aligning people to the desired outcomes.

Cutting through complex change theory, "Making Change Work" is a 'how to' guide, providing an end-to-end approach to solve the problem that businesses have grappled with for so long from change projects that don't deliver business impact. It includes real life case studies from organizations such as BMW and the University of NSW Department of Innovation on how organizations are using the framework to create successful outcomes that are not just demonstrated but that are delivered and measurable. It is ideal for any professional who is embarking on any organizational initiative requiring change and evaluation of the subsequent ROI, whether it is a learning initiative, quality initiative or change initiative.

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Specificații

ISBN-13: 9780749477608
ISBN-10: 0749477601
Pagini: 296
Dimensiuni: 156 x 234 x 21 mm
Greutate: 0.45 kg
Editura: Kogan Page

Notă biografică

Emma Weber, Patricia Pulliam Phillips, Jack J. Phillips

Cuprins

Section - 01: Why change?; Chapter - 01: The need for results from change; Chapter - 02: Business alignment: The V Model; Chapter - 03: Current failures of behavioural change; Section - 02: TLA process and theory; Chapter - 04: The TLA process and applications; Chapter - 05: Preparation; Chapter - 06: ACTION conversation; Section - 03: Evaluation; Chapter - 07: Evaluation planning; Chapter - 08: Data collection; Chapter - 09: Data analysis; Chapter - 10: Reporting results; Section - 04: TLA in practice; Chapter - 11: Making TLA work: Skill set; Chapter - 12: Making TLA work: Guiding the conversations; Chapter - 13: How to roll out TLA in line with the alignment model; Chapter - 14: Case study: UNSW Innovations at UNSW Australia; Chapter - 15: Case study: Successfully managing a mature workforce