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It Help Desk

Autor S. James
en Limba Engleză Paperback
Your Complete Guide To The IT Help Desk Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius Are You Ready To Learn All About Working An IT Help Desk? If So You've Come To The Right Place... Here's A Preview Of What This Book Contains... An Explanation Of What The IT Help Desk Actually Is How To Improve Communication Skills Like A Pro Handling Difficult Calls & Situations The Right Way (Must Read ) Best Words & Best Practices For The IT Help Desk The Six Step Problem Solving Model You NEED To Implement Computer Troubleshooting From The Very Basics No Video? Here's What To Do... Troubleshooting No POST No Boot Issues How To Troubleshoot A Freezing Computer Correctly The Downlow On Disk Errors Keyboard And Mouse Issues Your Customer Support Tools And Much, Much More
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Specificații

ISBN-13: 9781541026032
ISBN-10: 1541026039
Pagini: 78
Dimensiuni: 127 x 203 x 4 mm
Greutate: 0.09 kg