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ISO 9001: 2000 for Small Businesses

Autor Ray Tricker
en Limba Engleză Paperback – mar 2001
Review of previous edition:

"This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice".

Quality Today




Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational customers make demands that are difficult to meet for an organisation with limited resources. One such demand is ISO 9000 compliance.

Fully revised and updated, ISO 9001: 2000 for Small Businesses explains the new requirements of ISO 9001: 2000 and helps businesses draw up a quality plan that will allow them to meet the challenges of the market place.

For engineers and managers in small and medium sized companies, and also in service industries and user groups, the text will serve as a essential guide to the most important new developments in quality assurance.

Includes a full description of ISO 9001: 2000.More information on quality control and quality assurance.Includes a sample quality manual and guidance on self-certification, including ISO 9001: 2000 Audit Checklists.
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Specificații

ISBN-13: 9780750648820
ISBN-10: 0750648821
Pagini: 460
Dimensiuni: 156 x 238 x 27 mm
Greutate: 0.72 kg
Ediția:New.
Editura: BUTTERWORTH HEINEMANN

Public țintă

Primary:
Quality management consultants, auditors and trainers. Organisations seeking certification or upgrading to the new standard.

Secondary:
Students of Manufacturing Systems, Quality Engineering and Management courses. Also students studying for membership exams for the Institute of Quality Assurance.

Cuprins

PART 1: Background to ISO 9000: Interoperability of standards; The demand for standardisation of Quality Management Systems; The background to the ISO 9000 set of standards; ISO 9001: 2000; Certification; Assistance (in the UK) for obtaining a Quality Management System. PART 2:The structure of ISO 9001:2000; PART 3: The importance of Quality Control and Quality Assurance; Specifications; Quality assurance during a product's life cycle; Benefits and costs of quality assurance; Costs of quality failure. PART 4: Quality Management System; QMS principles; QMS approach; QMS reliability; Quality Manual; Processes; Quality Procedures; Work Instructions; Quality Plan; Quality records. PART 5: Quality organisational structure; Management; Quality assurance personnel. PART 6 Example Quality Management System; Part 1 - Quality Manual; Part 2 - Quality Processes; Part 3 - Quality Procedures; Part 4 - Work Instructions. PART 7: Self-assessment; How ISO 9000 can be used to check an organisation's QMS; Internal audit; External audit; The surveillance or quality audit visit; ISO 9001:2000 checklist; Annex 7A - ISO 9001:2000 headings; Annex 7B - ISO 9001:2000 - explanations and likely documentation; Annex 7C - Example audit checklists; Annex 7D - Index for ISO 9001:2000. APPENDICES: References, Abbreviations and Acronyms, Glossary, Useful addresses. INDEX.

Recenzii

'The big advantage of the book (and the Example Quality Manual) is that it contains all the information to which small and medium enterprises need to have access... The book can be recommended to small and medium-size companies.'
Dr. Michael Parkany DIGART International Ltd. Geneva

When my company first thought about the value of having an accreditation we were feeling a bit nervous of the costs and implications. Ray Tricker has put together a mini bible for us, it is clear and concise and not only talks about the standard it helps you understand how to apply the methods and what to expect.
Janet Underwood, Manchester (writing on Amazon.com)

'For companies wishing to save money, I have no hesitation in recommending this book, it is an absolute lifesaver!' Richard Chemaid on Amazon.com

'I just want to thank you for the precision and clarity of your writings. I now have been through your book, and while I’ve been around quality since Deming and Juran were teaching their own seminars, this is the best writing I’ve seen about ISO. Great JoB!!' Ken Pipke