Global Supply Chain Management: Leveraging Processes, Measurements, and Tools for Strategic Corporate Advantage

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en Limba Engleză Hardback – 16 Sep 2013


Do you have a global supply chain strategy designed for the long run?
About 90 percent of global demand is not fully met by local supply, and global supply chains will soon account for 25 percent of multinational firms' performance--meanwhile, supply chains need to become 43 percent more global in the next decade just to maintain a firm's competitive edge.
Written by three of today's leading experts on the subject--each from Michigan State University, the uncontested world leader of supply chain management--Global Supply Chain Management gives you the know-how and tools to dramatically boost supply chain efficiency by making it a core element of your overall corporate strategy.
Global Supply Chain Management takes you step by step through the process of creating and managing a global supply chain strategy and aligning it with the conditions of your industry. Learn everything you need to know about developing a core strategy plus strategies for each of the critical supply chain functions:
  • LOGISTICS--Integrate logistics strategy and tactical activities
  • PURCHASING--Manage the transition to purchasing globally
  • OPERATIONS--Systematically design, direct, and control processes
  • MARKET CHANNELS--Effectively connect your supply chain to customers
With in-depth case studies and data showing how American Express, AB InBev, Dell, FedEx, Daimler, Microsoft, Nestlé, Nokia, and several other prominent companies have applied global supply chain strategy to increase profits and growth, Global Supply Chain Management helps you take action to drive similar success in your company.
If you're serious about competing today--and in the future--you must integrate and leverage strategic supply chain management into your overall corporate strategy. Global Supply Chain Management provides everything you need to build a strategy designed for the long run.
"This book does a superb job of using a total value perspective and integrating business functions into a strategic framework for global supply chain management that can be leveraged for success." -- Leif Johansson, Chairman of the Board of Directors of AstraZeneca,Ericsson, European Round Table of Industrialists, andthe International Advisory Board of the Nobel Foundation
"Written by a superb team of world-leading authors on global supply chain management, this book provides a great framework for companies to leverage global supply chain functions and processes, measurements, and tools to achieve sustained strategic advantage in the global marketplace." -- Michael Lawton, Chief Financial Officer (CFO) and Executive Vice President of Finance of Domino's Pizza, Inc.
"In our company, we have come to recognize the strategic importance of building and maintaining a global supply chain. This book does an excellent job of identifying a framework for considering the implications of an integrated model for global supply chain management. It's clear that the authors have tremendous experience, and they have shared their insights in an innovative and integrative way." -- John Shull, Vice President and Global Procurement Officer of Steelcase Inc.
"Global supply chains are critically important to companies in delivering products and services that satisfy customers. Hult, Closs, and Frayer provide an excellent model for how to drive the strategic and operational dimensions of global supply chain management to maximize end-customer value." -- Claes Fornell, Chairman of the Board of Directors of CFI Group Worldwide and ForeSee, and founder of the American Customer Satisfaction Index (ACSI)
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ISBN-13: 9780071827423
ISBN-10: 0071827420
Pagini: 272
Dimensiuni: 224 x 231 x 25 mm
Greutate: 0.49 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill Education
Locul publicării: United States


Preface ix

Chapter 1
Global Strategy and Global Supply Chain Management 1
Welcome to the Intriguing World of Global Supply Chain Management 1
Global Trade and Global Supply Chains 5
Emerging Markets and Global Supply Chains 8
Global Strategic Supply Chain Management 13
Global Location of Value-Added Activities 16
Important Definitions and Distinctions 21
Integration of Global Supply Chain Functions 24
How Global Supply Chain Management Achieves Benefits 27
Supply Chain Management Integrating Processes 30

Chapter 2
Industry Implications for Global Supply Chains 33
Diagnosing Industry Globalization Potential 33
Understanding Market Globalization Drivers 37
Market Globalization Drivers’ Implications for Supply Chains 38
Understanding Cost Globalization Drivers 44
Cost Globalization Drivers’ Implications for Supply Chains 45
Understanding Government Globalization Drivers 51
Government Globalization Drivers’ Implications for Supply Chains 52
Understanding Competitive Globalization Drivers 58
Competitive Globalization Drivers’ Implications for Supply Chains 59
Guidelines for Diagnosing Industry Globalization Potential 64
Appendix: Measures of Industry Globalization Drivers 66

Global Supply Chain Infrastructure 69
Basic Worldwide Infrastructure Issues 69
Transportation, Communication, Utilities, and Technology Infrastructure 73
Supply Chain Security, Risks, and Value 81
Legal Considerations, International Contracts, and Insurance 89
Commercial Documents and Customs Clearance 93
Terms of Payment and Currency of Payment 96
International Commerce Terms (Incoterms) 97
World Customs Organization and the Harmonized System 100
globalEDGE™: Your Source for Global Business Knowledge 103
Guidelines for Assessing Global Supply Chain Infrastructure 107
Appendix: Logistics Performance Index 2012 109

Logistics in Global Supply Chains 111
Global Logistics Strategy 111
Global Distribution Centers 115
Global Inventory Management 120
Global Packaging and Materials Handling 123
Transportation 126
Reverse Logistics 136
Guidelines for Logistics in Global Supply Chains 138

Purchasing in Global Supply Chains 141
Global Purchasing Strategy 141
From Domestic to International to Global Purchasing 145
Types of Purchasing Strategy 150
Outsourcing, Offshoring, and Their Derivatives 152
Global Customers and Channels 153
Order Fulfillment and Delivery 155
Global Supplier Selection 158
Global Supplier Networks 164
Critical Success Factors for Purchasing in Global Supply Chains 165
Guidelines for Purchasing in Global Supply Chains 167

Operations in Global Supply Chains 169
Global Operations Strategy 169
Make-or-Buy Decisions in Global Supply Chains 173
Global Production and Manufacturing 178
Competitive Priorities in Global Supply Chains 180
Total Cost Analysis in Global Supply Chains 183
Process-Based Quality Standards 185
Supply Chain Operations Reference Model 188
1PL/2PL/3PL/4PL/5PL 190
Guidelines for Operations in Global Supply Chains 191

Market Channels in Global Supply Chains 195
Global Market Channels Strategy 195
Customer Value–Creating Global Processes 198
International Market Entry Modes 202
International Wholesaling, Retailing, and Franchising 204
Exporting and Importing 208
Going Global Online 212
Place and the Other Three Ps 215
globalEDGE Diagnostic Tools and Market Potential Index (MPI) 217
Guidelines for Market Channels in Global Supply Chains 219

Managing Global Supply Chains 223
Value of Managing the Location of Global Activities 223
Importance of Coordination in Global Supply Chains 228
Coordination Mechanisms in Global Supply Chains 230
Interorganizational Relationships in Global Supply Chains 232
Value Propositions in Global Supply Chain Relationships 233
Stakeholders and Global Supply Chain Sustainability 236
Guidelines for Managing Global Supply Chains 238
Wrap-Up of the Intriguing World of Global Supply Chain Management 241

Notes 243
Index 249
Contents vii