Coaching and Mentoring

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Notă GoodReads:
en Limba Engleză Paperback – April 2009
Coaching and Mentoring examines how to create conversations which encourage personal development; exploring the ways in which we can interact to help support and improve performance. The second edition of this highly successful book has been radically updated to reflect recent dramatic changes in this important area. The authors demonstrate how important it is to relate theoretical models to specific situations in order to gain real practical benefits. This edition includes new chapters on the awareness of individual differences as well as a review of the models used by coaches and mentors. The book provides a complete resource for those who want to help and support people to learn more effectively.
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ISBN-13: 9780749443658
ISBN-10: 0749443650
Pagini: 224
Ilustrații: Illustrations
Dimensiuni: 155 x 231 x 15 mm
Greutate: 0.39 kg
Ediția: 2 Rev ed.
Editura: Kogan Page


1. From marginal to mainstream    
The management and academic ‘influencers’; The sport coach ‘influencers’; The human resources professional ‘influencers’; The counselling, psychotherapy, psychology and philosophy ‘influencers’; The professional body ‘influencers’; So where does that leave us?
2. Models of coaching and mentoring        
Towards an ideal model; The generic coach-mentoring process; Mentoring; A ‘contracting’ process model; The manager or leader as a coach-mentor; A coach-mentoring competence model
3. Community mentors and life-coaching  
What is life-coaching?; Community mentoring; The learning mentor; The emergence of the coach-mentor
4. Helping people to learn how to learn      
What is a learning organization?; Towards a learning organization model; Choosing how best to learn; Learning or development?; Self-managed learning; Principles of adult learning
5. Awareness of individual differences      
Beliefs and values; Culture and diversity; Gender; Philosophies; Psychological influences; How do we apply our understanding of differences to our practice?
6. Feedback that builds confidence and success    
Observing performance; Potential barriers to effective feedback; Feedback that builds confidence; Observing a team; Handling the feedback session; Visualizing successful performance; Harnessing the essential mental qualities; Making winners
7. Observant listening          
It isn’t simple to observe; The importance of observing body language; Awareness of personal space; Trust and distrust; Myths and prejudices; Active listening; Telephone coaching
8. Questioning           
Understanding the basic types of question; A variety of useful question types; Types of questions that should be avoided; Questioning techniques
9. An industry or a maturing profession?  
What makes a profession?; The ‘supervision’ debate; What is coaching supervision?; Formal or informal?; How does supervision add value?; So, is it a profession or an industry?


"Challenging, outstandingly helpful, easy to read.... Well worth having on the practitioner's desk." -- Training Journal

Notă biografică

Eric Parsloe, Melville Leedham