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A First Course in Quality Engineering

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en Limba Engleză Carte Hardback – 14 Sep 2018
Thisbookistheleaderamongthenewgenerationoftextbooksonqualitythatfollowthesystemsapproachtocreatingqualityinproductsandservices;theearliergenerationsfocusedsolelyonpartsofthesystemsuchasstatisticalmethods,processcontrol,andmanagementphilosophy.Itfollowsthepremisethatthebodyofknowledgeandtoolsdocumentedbyqualityprofessionalsandresearchers,whenemployedindesigning,creatinganddeliveringtheproductwillleadtoproductquality,customersatisfactionandreducedwaste.Thetoolsemployedatthedifferentstagesoftheproductcreationcyclearecoveredinthisbookusingrealworldexamplesalongwiththeirtheoreticalbases,strengthsandweaknesses.
Thistextbookcanbeusedfortraining-fromshopfloorpersonneltocollegemajorsinbusinessandengineeringtopracticingprofessionals.Graduatestudentstrainingasresearchersinthequalityfieldwillalsofindusefulmaterial.ThebookhasbeenusedasthetextforaProfessionalSeriesMassiveOpenOnlineCourseofferedbytheTechnicalUniversityofMunichonedX.org,throughwhichtensofthousandsofparticipantsfromallovertheworldhavereceivedtraininginqualitymethods.AccordingtoProfessorDr.HollyOtt,whochosethebookforthecourse,thetextisoneofthemainfactorscontributingtosuccessofthisMOOC.
TheThirdEditionhasbeenfullyrevisedtobefriendlyforself-study,reflectschangesinthestandardsreferencedsuchasISO9000,andincludesnewexamplesofapplicationofstatisticaltoolsinhealthcareindustry.
Features:
  • ReviewsthehistoryofqualitymovementintheU.S.andabroad
  • DiscussesQualityCostanalysisandquality'simpactonacompany'sbottomline
  • ExplainsfindingcustomerneedsanddesigningtheproductusingHouseofQuality
  • CoversselectionofproductparametersusingDOEandreliabilityprinciples
  • Includescontrolchartstocontrolprocessestomaketheproductright-the-first-time
  • DescribesuseofcapabilityindicesCpandCpktomeetcustomerneeds
  • Presentsproblemsolvingmethodologyandtoolsforcontinuousimprovement
  • OffersISO9000,BaldrigeandSixSigmaastemplatesforcreatingaqualitysystem
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Specificații

ISBN-13: 9781498764209
ISBN-10: 1498764207
Pagini: 600
Ilustrații: 69 Tables, black and white; 193 Illustrations, black and white
Dimensiuni: 187 x 261 x 40 mm
Greutate: 1.34 kg
Ediția: 3 New edition
Editura: Taylor & Francis